This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.
- Admissions Clerk
- Health Administration Worker
- Clinical Coding Clerk
- Ward Clerk
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
- Good understanding of English
- School certificate or equivalent (Grade 10)
- 18 years of age
- Must have a valid USI
- Reading and Writing Skills (L)
- Oral Communication skills (L)
- Numeracy and Mathematics skills (N)
Total number of units = 13
5 core units plus
8 elective units, of which:
- At least 3 units must come from Administration elective group
- if not listed below, 5 units may be from any currently endorsed Training Package at Certificate III level or above OR any accredited course at Certificate III level.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
BSBMED301 Interpret and apply medical terminology appropriately
BSBCUS301 Deliver and monitor a service to customers
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
CHCCCS020 Respond effectively to behaviours of concern
HLTAID003 Provide first aid
BSBINM301 Organise workplace information
BSBINM401 Implement workplace information system
BSBFIA303 Process accounts payable and receivable
Note: Electives listed are what is usually offered by Capital Careers, however, if these are not suitable for your target or current work then alternative electives are available. The list of alternative electives can be found at http://training.gov.au/Training/Details/HLT37315
How long will it take?
Duration is dependent on training delivery mode, individual experience and skills. Students are required to complete a volume of learning of 1200 hours comprising of guided learning, individual study assessments and work placement. Generally the course will take anywhere between 6 months and a year to complete.
Face to face (Sydney only)
Distance education (Australia wide)
Combination of face to face and distance education (Sydney only)
Subsidised government funding may be available for eligible students under the following initiatives
- ACT User Choice Traineeships
- NSW Smart and Skilled Traineeship
Please see our funding page or contact us for more details.
Please see administration fee table under policies and procedures for any additional administration fees that may be applicable to your study.
What we provide you
- Well written and easy to follow resources via an online e-learning platform
- Air conditioned class rooms
- Trainers who care very much about your studies and about you!
We understand that from time to time students may need a little extra assistance to complete their studies. At Capital Careers we have a number of support services available to help you. Please refer to our FAQs for more details.
Opportunities for Further Study
Successful completion of this program will allow participant to articulate into a number of qualifications including:
- HLT47315 Certificate IV in Health Administration
- Other Certificate IV level programs from HLT or BSB Training Package
- Diploma level programs from the HLT or BSB Training Package
Recognition of Prior Learning
Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.
Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations
The course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments / projects.