Location: Parramatta, ACT info@capitalcareers.com.au

BSB40120 – Certificate IV in Business

BSB40120 – Certificate IV in Business

Certificate Iv in Business class

Course Description

This qualification of Certificate Iv in Business reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Personal Assistant,
  • Office Administrator,
  • Sustainability Manager,
  • Sales Assistant,
  • Sustainability Officer,
  • Trade Coordinator,
  • Exporter,
  • Importer,
  • Assistant Records Manager,
  • Analyst,
  • Customer service assistant ,
  • Administrator

Packaging Rules
Total Number of units = 12

Core Units = 6
Elective Units = 6

6 elective units must be chosen from the list below
elective units can be from any endorsed Training Package at the same qualification level

Core unit:

BSBCRT411 Apply critical thinking to work practices

BSBTEC404 Use digital technologies to collaborate in a work environment

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWRT411 Write complex documents

BSBXCM401 Apply communication strategies in the workplace

Elective units:

BSBPEF402 Develop personal work priorities

BSBPEF401 Manage personal health and wellbeing

BSBOPS404 Implement customer service strategies

BSBOPS403 Apply business risk management processes

BSBOPS401 Coordinate business resources

BSBHRM417 Support human resources functions and processes

How long will it take?

Duration is dependent on training delivery mode and individual experience. For those with no experience the course will take anywhere between 6 months to 2 years to complete.

Delivery Options

Face to face
Online / Distance education
Combination of face to face and distance education

Course Cost

Online: $1750

Please see our funding page or contact us for more details.

What we provide you

Well written and easy to follow resources via an online e-learning platform
Trainers who care very much about your studies and about you!

Opportunities for Further Study

After achieving the BSB40120 Certificate IV in Business, participants may undertake a range of Diploma level qualifications within the BSB Business Services Training Package, or other Training Packages.

Recognition of Prior Learning

Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.

Credit Transfer

Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations


The course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments / projects.

Employability skills

A summary of the employability skills developed through this qualification can be viewed at http://training.gov.au/Training/Details/BSB40215.

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