Location: Parramatta, ACT info@capitalcareers.com.au

HLT32912 Certificate III in Health Administration – Superseded

HLT32912 Certificate III in Health Administration – Superseded

Course Description

This qualification covers workers who complete a wide range of administrative tasks, under direct or indirect supervision. These functions can be carried out in a range of settings, including hospitals, community health centres, private practice, etc.
Job Roles

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  •  Admissions clerk
  •  Administrative worker
  •  Clinical Support Officer
  •  Ward clerk

Course packaging

A total of 15 units required consisting of 5 core units and 10 elective units.

HLTHIR301C Communicate and work effectively in health

HLTIN301C Comply with infection control policies and procedures

HLTWHS200B Participate in WHS processes

BSBMED301B Interpret and apply medical terminology appropriately

BSBFLM303C Contribute to effective workplace relationships
Electives: Health Administration/Management

BSBADM311A Maintain business resources

BSBFIA301A Maintain financial records

BSBFLM305C Support operational plan

BSBFLM309C Support continuous improvement systems and processes

BSBINM301A Organise workplace information

BSBINN201A Contribute to workplace innovation

BSBINN301A Promote innovation in a team environment

BSBMED302B Prepare and process medical accounts

BSBMED303B Maintain patient records

BSBRKG301B Control records

BSBRKG303B Retrieve information from records

BSBWOR301B Organise personal work priorities and development

BSBWRT301A Write simple documents

Work relationships

HLTHIR403C Work effectively with culturally diverse clients and co-workers

BSBFLM312C Contribute to team effectiveness

CHCCS401C Facilitate responsible behaviour

CHCORG303B Participate effectively in the work environment

HLTCSD306D Respond effectively to behaviours of concern

BSBADM307B Organise schedules

BSBCCO301B Use multiple information systems

BSBCUS301A Deliver and monitor a service to customers

BSBMED305B Apply the principles of confidentiality, privacy and security within a medical environment

BSBITU303A Design and produce text documents
Course Pre-requisites

Participants must have well developed communication skills as well as work experience in a relevant industry.
Studying as a Traineeship

Funding may be available for those students who wish to undertake their training as part of a traineeship.

To be eligible for an ACT training contract the student must:
a) Work in the ACT and
b) Be at least 15 years-of-age and
c) Be an:

Australian citizen
Permanent resident
New Zealand passport holder who has been a resident in Australia for more than 6 months, or
Visa holder with work rights on a pathway to permanent residency and not excluded from participation in government funded training, and

d) Receive remuneration for their work, and
e) Complete a minimum of 15 hours combined work and training per week (employment and training hours may be averaged over 4 weeks for non-school based training contracts), and
f) Undertake an approved Australian Apprenticeships qualification with an approved RTO, as listed on the ACT Qualifications Register; and
g) Have the required supervision in the workplace for an Australian Apprentice.

Course Cost
Standard Qualification (online) – $1750
ACT – Traineeship New Worker* – $350
ACT – Traineeship Existing Worker** – $350

The funding for the traineeship component of this program is contributed by the ACT Training & Education Directorate

* New Worker = Employed less than 3 months full time or less than 12 months part time/casual equivalent

** Existing Worker = Employed more than 3 months full time or 12 months part time/casual

How long will it take?
Duration is dependent on training delivery mode and individual experience. For those with no experience the course will take anywhere between 6 months and a year to complete.

Delivery Options
Face to face
Online / Distance education
Combination of face to face and distance education


Start Date
Capital Careers does not currently have any face to face training sessions planned for this course. However you are able to start this course via online learning at any time.

What we provide you
Well written and easy to follow resources via an online e-learning platform
Trainers who care very much about your studies and about you!

Recognition of Prior Learning
Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.

Credit Transfer
Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations

The course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments / projects

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