CHC42021 – Certificate IV in Community Services
This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.
Career Outcomes
- Case Worker
- Community Education Worker
- Community Legal Officers
- Community support worker
- Court Support Worker
- Domestic Violence Worker
- Early Intervention Homelessness Worker
- Family Support Worker
- Health Education Officer
- Welfare Support Worker
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Entry Requirements
- USI (Unique Student Identifier) Number
- Completion of Year 10 OR Mature Age Entry
- Reading and Writing Skills (L)
- Oral Communication skills (L)
- Numeracy and Mathematics skills (N)
Packaging Rules
Total number of units = 15
7 core units plus
8 elective units, of which:
- at least 6 units from the electives listed below
- up to 2 units from the list below or any endorsed Training Package or accredited course.
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core Units
CHCADV001 Facilitate the interests and rights of clients
CHCCOM002 Use communication to build relationships
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS002 Follow safe work practices for direct client care
Elective Units
CHCCCS003 Increase the safety of individuals at risk of suicide
CHCCCS004 Assess co-existing needs
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTAID011 Provide First Aid (assuming this is the First Aid unit)
CHCMHS001 Work with people with mental health issues
CHCCCS017 Provide loss and grief support
CHCPRP003 Reflect on and improve own professional practice
CHCDIS017 Facilitate community participation and social inclusion
Note:
Electives listed are what is usually offered by Capital Careers, however, if these are not suitable for your target or current work then alternative electives are available. The list of alternative electives can be found at https://training.gov.au/training/details/CHC42021
Work Placement
All students must complete a minimum of 80 hours of work experience in a real community services environment to be deemed competent for Certificate IV in Ageing Support qualification.
How long will it take?
Duration is dependent on training delivery mode, individual experience and skills. Students are required to complete a volume of learning of [####] hours comprising of guided learning, individual study, assessments and work placement. Generally the Certificate IV in Community Services course will take anywhere between 6 months and a year to complete.
Delivery Options
- 1. Face to face
- 2. Blended – consists of face to face learning and self paced distance learning.
We deliver this Certificate IV in Community Services course in Parramatta
Course Cost
The course fee is $1750.
Subsidised government funding may be available for eligible students under the following initiatives
- ACT User Choice Traineeships
Please see our funding page or contact us for more details.
Please see administration fee table under policies and procedures for any additional administration fees that may be applicable to your study.
What we provide you
- Well-written and easy to follow resources via an online e-learning platform
- Air conditioned classrooms
- Practical learning through simulated community services scenarios, including case work, communication, and client support activities
- Trainers who care very much about your studies and about you!
Opportunities for Further Study
Successful completion of this program will allow participant to articulate into a number of qualifications including:
- CHC43015 Certificate IV in Ageing Support
- CHC43121 Certificate IV in Disability Support
- Other Certificate IV qualifications within the Community Services (CHC) Training Package
- Diploma-level qualifications within the Community Services sector (e.g. Community Services, Counselling, Mental Health)
Recognition of Prior Learning
Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.
Credit Transfer
Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations
Assessment
The Certificate IV in Community Services course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments / projects.



