This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Customer Service Advisor
- General Clerk
- Data Entry Operator
- Payroll Officer
- Typist Word Processing Operator
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Total Number of units = 12
Core Units = 1
Elective Units = 11
7 elective units must be chosen from the list below
4 elective units can be from any endorsed Training Package at the same qualification level
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBINN301 Promote innovation in a team environment
BSBITU304 Produce spreadsheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
Note: Electives listed are what is usually offered by Capital Careers, however, if these are not suitable for your target or current work then alternative electives are available. The list of alternative electives can be found at http://training.gov.au/Training/Details/BSB33015
How long will it take?
Duration is dependent on training delivery mode, individual experience and skills. Students are required to complete a minimum volume of learning of 600 hours comprising of guided learning, individual study, and assessments. For someone with no previous knowledge or experience the course will take up to 12 months to complete when studying full time.
Face to face (Sydney Only)
Online / Distance education
Combination of face to face and distance education (Sydney only)
Capital Careers does not currently have any face to face training sessions planned for this course. However you are able to start this course via distance learning at any time.
Subsidised government funding may be available for eligible students under the following initiatives
- ACT User Choice Traineeships
- NSW Smart and Skilled Traineeship
Please see our funding page or contact us for more details.
Please see administration fee table under policies and procedures for any additional administration fees that may be applicable to your study.
What we provide you
Well written and easy to follow resources via an online e-learning platform
Trainers who care very much about your studies and about you!
We understand that from time to time students may need a little extra assistance to complete their studies. At Capital Careers we have a number of support services available to help you. Please refer to our FAQs for more details.
Opportunities for Further Study
Successful completion of this program will allow participant to articulate into a number of qualifications including:
- BSB40215 Certificate IV in Business
- BSB40515 Certificate IV in Business Administration
- BSB42015 Certificate IV in Leadership and Management
- Other Certificate IV level programs from BSB Training Package
- Diploma level programs from the CHC Training Package
Recognition of Prior Learning
Recognition of Prior Learning (RPL) allows a person to receive recognition and credit for the knowledge and skills they have, no matter how and where they were attained, including overseas. This can include skills from previous study, work experience and life experience.
Capital Careers has an obligation to recognise Australian Qualifications Framework (AQF) qualifications and Statements of Attainment issued by other registered training organisations
The course will be presented in competency-based mode and the student’s competency will be assessed at all levels according to competencies and performance criteria. The training package for each competency specifies the conditions and method of assessment. Assessment methods range from completing set tasks and activities, class attendance and participation and completion of assignments or projects.